FAQs

After you sign up, you can select an appropriate therapist that suits to your needs. However, if you start the process and you feel your therapist isn’t a good fit for you, you may elect to be matched to a different therapist.

Ruhbaru provides the following services: - Mental Health Awareness Webinars. - Global Online Consultation regarding Mental Health Issues. - Consultation is available in multiple languages to ensure help to a broader population.

Ruhbaru is an affordable telemental health platform that allows people to connect with qualified mental health professionals. The cost of therapy through Ruhbaru ranges from Rs 400 per week. It is based on your location and preferences.

There are some basic steps to avail the Ruhbaru’s service: go to the Ruhbaru website, click on the login button to sign up, after filling out the required information, the client will receive an email from Ruhbaru containing a 5 digit verification code. The client can then easily login to his or her portal to avail the services.

The waiting time is approximately 2 to 7 hours, depending on the availability of therapist and the time.

Yes, you may avail the services but the team will be needing your parents’ concerns.

Yes, you may request the therapist to share the teen’s progress with you after a session.

All therapist available at Ruhbaru are bound to keep client’s personal details confidential.

After signing up, you may go to your dashboard to schedule an appointment and view the available list of therapists.

Go to the Ruhbaru website, click on the login button to sign up, after filling out the required information, the client will receive an email from Ruhbaru containing a 5 digit verification code. The client can then easily login to his or her portal to schedule an appointment.

You may book one session per week. More sessions can only be allotted only on urgent need basis, as per determined by the counselor and approval of Project team the counselor may schedule a second session within the same week for a client.

It takes 4 to 6 sessions to build a relationship between the clients. Therapists at Ruhbaru will assist clients with support and strategies to overcome their issues.

Clients are allowed to reschedule or cancel the session within a bracket of 7 days prior to their booked appointment. The client also have access to their appointment via their portal. They can simply go to our website and login to their respective accounts after that they may click on the appointment list to make any changes.

Please email us your CV or Resume to the hrcfcpak@gmail.com with the appropriate subject.

The purpose of the assessments is purely for mental health awareness. No, these assessments are only there for you to understand our own mental health. You will have to contact a psychologist for official assessments.

A Counselor who has basic training i.e. at least a BS or MS in Psychology, focuses more on the wellbeing of the client and the solution to a problem, whereas, a psychologist is someone who has a MS or Mphil in Clinical Psychology, is trained to diagnose, provide therapies such as CBT, conduct psychological tests, and focuses on the root cause of the problem. A psychiatrist is a MBBS doctor with a specialization in psychiatry, they are trained to give basic therapy and prescribe medication for mental illnesses

After signing up from our website, you may click on schedule appointment and select the preferred medium for the session. If you want to have a video session, you may click on online video call.

We offer counseling sessions in English, Urdu, Sindhi, Pashto, and Punjabi. We are working towards adding more multilingual counselors to our list. You may request a counselor who speaks your native language when you contact us through our number.

Clients will be given a five-minute grace period for any delay in attending a therapy session. If the waiting period exceeds (without informing a Ruhbaru support team) can result in cancellation of the session.